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What
kind of games does Brandy Casino offer?
Brandy Casino currently offers One Zero Roulette, American Roulette, Blackjack, Poker, Video Poker, Slots, Baccarat and Craps. We are working on new games on a day-to-day basis. You will be automatically notified when new games become available.
How can I be sure that the games
are fair?
Brandy Casino is fully licensed by the government
of Antigua and Barbuda. The payout percentage, which is the percentage
of the total wins out of total bets, is being audited on a monthly
basis by one of the leading international accounting and auditing
firms. The payout percentage report is displayed at Brandy Casino
web site, so that you can be sure that the games are fair and honest.
How is the outcome of the games
generated?
Brandy Casino is using a very sophisticated Random
Number Generator (RNG) to create a randomized outcome for each game.
The odds for both real money and fun modes games are created with
this random number generator. In all card-based games, like Blackjack
and Baccarat, the deck/s of cards are shuffled prior to each hand
being dealt.
How do I chat with other players?
Chatting is very simple. All you have to do is to click on the 'Chat' button in Multi-player and Private-group tables
and type in whatever is on your mind. To send the text, simply click
on the 'Chat' button again.
What are COMP points and how
do I accumulate them ?
Brandy Casino has a very unique COMP (Complimentary points) program, which enables each member of the casino to accumulate COMP points automatically while playing. All you have to do is to wager in Brandy Casino. For every $10 wagered in Brandy Casino every player gets 1 complimentary point for absolutely free. Every 100 comps could be converted into $1 and easily withdrawn without any conditions, if you wish. The information about your comps balance is available at Comps, Cashier.
And that's not all, the more COMP points you accumulate - the faster your VIP level increases, which enables you to enjoy fantastic bonuses and participate in our special casino events.
What is a Multiplayer or Private
group table?
When you join a multiplayer table you automatically
join to a table with other players. The system automatically assigns
you to a table where there is an empty seat.
Private group table is a table where you can play
along with your friends without being interrupted by other players.
In order to join a Private group table you have to type in the name
of the table you wish to join to. If this table has already been
created by your friends, you will join this table, if not – then
a table will be created for you so that you can tell your friends
to join in with you.
What happens if I am suddenly
disconnected from the Internet while I play?
Because Internet connections malfunction due to
several reasons not in our control, we have developed a sophisticated
integrated abnormal disconnection handling mechanism, which will
always protect the player interest in such an event.
If for some reason, you get disconnected from the
Internet while you are in a middle of a game, don’t panic. If you
are unable to reconnect to Brandy Casino, you will be logged
out after a certain period of inactivity. You can later connect
to Brandy Casino and log in as usual.
If you manage to reconnect before you are logged
out, the type of game you were playing determines what you will
see upon reconnection.
In Blackjack, Craps and Video Poker, upon reconnecting
to Brandy Casino, you will automatically be returned to the
exact state were the game was interrupted, so you can continue exactly
from the same point you left off, and decide what do you want to
do, just in like any game round.
In games like Slots and Roulette, where the player
does not take decisions in the game after the round had been started,
you can just log-in to the casino again and see how the game had
finished by clicking on the ‘Game history’ button.
What do I do if after placing
a bet I suddenly change my mind. How do I remove the bet?
In games like Blackjack, Roulette, Craps and Baccarat
just press with your right mouse button on the chips you wish to
remove. In Roulette you can also click on the ‘Clear Bet’ button
to remove your entire bets from the table.
In Slots and Video poker, just press the ‘Cash
out’ button to remove your coins from the machine back to your balance.
If other coins remain in the machine, don’t worry, they will automatically
return to your balance once you exit the game.
Where can I find complete detailed
instructions on the various games?
Our downloadable casino software comes with build
in context sensitive ‘Help’. Just click on the help button in the
casino lobby for a complete set of instructions and explanations
on all Casino games, or click the help button while playing to display
help on the specific game you are playing. In addition, you can
view our online help file by clicking
here.
How old do I have to be to
play for real money?
In order to play for real money you must be at
least 18 years of age. Fun mode players have no age limitations.
I am not sure what was the
previous game round result. What do I do?
You can just step into the ‘Game History’ section
and view the previous rounds and their results. If you have any
further questions, feel free to contact our customer support staff
at support@BrandyCasino.com.
You can call or e-mail us any time, 24 hours a day, 7 days a week.
Click
Here to Download Brandy Casino now!
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